Specialist technology for UK housing
Technology that keeps the housing sector moving.
The Charlbury Group provides market-leading technology solutions, data delivery and workflow management throughout the UK housing sector.
In-house expertise
A dedicated technology team that builds and maintains every core platform.
Practical by design
Technology focused on real workflows, real users and measurable outcomes.
Secure and scalable
Encrypted data exchange and resilient systems designed to grow with demand.
Proven in market
Embedded in established lending, arrears, lettings and property processes.
About us
Built in-house.
Trusted across the market.
The Charlbury Group was established in 2008 and provides technology solutions, data delivery and workflow management throughout the UK housing sector.
Our in-house technology team has built and maintains a range of systems used by thousands of UK housing professionals every day. Our reputation is based on specialist, reliable and scalable solutions in lending, lettings and arrears.
Our products are embedded in clients’ arrears management and workflow processes, making the team an integral part of delivering approved arrears management strategies.
Services
Connected systems. Clearer control.
From secure allocation and data exchange to bespoke workflow platforms, our services connect organisations with the suppliers, information and insight they need.
Core platform
Arrears Management System (AMS)
AMS is an advanced distribution and allocation engine. It gives lenders and mortgage servicers a single interface through which they can connect with Asset Managers, Litigation Solicitors and Field Agent firms.
Encrypted data is passed directly to suppliers according to customer-controlled allocation preferences, while independent management information supports supplier monitoring and performance management.
Talk to the AMS team- 01 Secure data exchange
- 02 Customer-controlled allocation
- 03 Supplier performance insight
- 04 Independent management information
Technology services
Dedicated, in-house expertise in web-based data exchange, workflow systems and interfaces between platforms.
Data delivery
Reliable movement of structured information between customers, suppliers and operational systems.
Systems integration
Interfaces that remove duplicated effort, connect established platforms and improve end-to-end workflow.
Management information
Independent reporting that helps customers monitor third-party providers and make informed allocation decisions.
Sectors
Deep knowledge of the UK property market.
Our platforms support the organisations and professional firms involved throughout housing, property and arrears workflows.
Lenders and mortgage servicers
Secure allocation, supplier connectivity, workflow control and independent management information.
Asset management
Technology supporting the management of properties taken into possession on behalf of lender clients.
Legal and field services
Connections to Litigation Solicitors and Field Agent firms within controlled arrears processes.
Lettings and conveyancing
Platforms for quotations, instructions, property data, tenant checks and conveyancing workflows.
Our approach
Specialist thinking, delivered by one accountable team.
We do not outsource. Our dedicated technology team is based in our head office and focused on understanding the needs of firms operating in the UK property market.
That gives clients direct access to the people designing, building and maintaining their systems — and gives us the continuity needed to deliver innovative, practical, scalable and secure solutions.
InnovativePracticalScalableSecure
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01
Understand
Start with the operational process, the people using it and the outcome the organisation needs.
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02
Connect
Design secure interfaces that move data cleanly between customers, suppliers and existing systems.
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03
Deliver
Build practical technology with clear ownership, dependable delivery and long-term maintainability.
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04
Improve
Use management information and supplier performance data to support continuous operational improvement.
Contact
Talk to the right team.
Please use one of the dedicated lines so that we can help you as quickly and efficiently as possible.
Head office Unit B7, Danebrook CourtLangford Lane, Kidlington
OX5 1LQ
General enquiriesHow can we help?
AMS enquiriesArrears Management System
Technology servicesProjects and integrations
Media enquiriesPress and communications